Q9. [Settings] What is a premium pass? How can I cancel? (iOS)

» Q9. [Settings] What is a premium pass? How can I cancel? (iOS) Q9. [Settings] What is a premium pass? How can I cancel? (iOS) – 뚜벅뚜벅 정보통 🚶‍♂️


A. The premium pass is a paid subscription product that removes banner ads on the lower part of the screen and pop-up ads.

If you subscribe to the pass, all banner ads such as ads in Station Detailed Information and Route Search are removed, and you can use the service pleasantly.


[ How to subscribe to a pass ]

You can purchase a premium pass by selecting on the upper right > [Settings] > Others > [Purchase AD Free Ticket] Menu’.

There are auto-renewable 1-month and 12-month subscription passes, as well as a subscription pass you can use until the end of our service with a one-time purchase.


This pass is for iPhone and iPad only, and payment will be charged to your iTunes account. You can turn off auto-renewal for products in your iTunes account settings. If you maintain auto-renewal, your subscription will automatically renew and be billed.


For more information about terms of usage and products, please refer to the information below in [Purchase AD Free Ticket].

Product Configuration and Guide


[ How to Cancel Subscription/Unsubscribe ]

Here is a guide on how to cancel a subscription for a premium pass for iPhone and iPad, and our refund policy.


(1) How to Cancel Subscription

If you do not want to use the auto-renewal product, you can cancel the subscription as below.

1. Go to the Settings app on your device, and click on your name logged-in with your Apple ID on the top.

2. Click on the [Subscriptions] menu, select the Smarter Subway app, and click [Cancel Subscription] on the bottom.

(2) Apple Refund Policy and How to Request

In accordance with the <Apple Media Service Terms of Usage>, you can request a refund before 7 days from the day you purchased a paid subscription, and when the refund is approved, the refund will be processed on a pro-rata basis.


Refund processing may take a different amount of time for each payment method.

(Store credit: up to 48 hours, billed to phone: up to 60 days, other payment methods: up to 30 days)


If your claim amount is pending, you cannot request a refund, and detailed inquiries about refunds can be done through <Apple Support>.


You must request a refund directly from the Apple Store. Here is how you can do so.

1. Go to [reportaproblem.apple.com] and log in with your Apple ID and password.

2. Click the ‘Report’ button next to the item you’d like to request a refund for and submit the request along with the reason for refund.


We will always strive to do our best to provide a better service.

Thank you.


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